EPF i-Sinar applications are now open for category 1, here’s how to apply

Open to 8 Million affected EPF members.

Application for the Employees Provident Fund (EPF) i-Sinar facility is now open for individuals who fall under Category 1. to which do not require additional supporting documents. For members under Category 2, applications will only begin from 11th January 2021.


As explained earlier by the EPF, applicants who belong to Category 1 are described as:

  • Members who have not contributed to EPF for at least two consecutive months; OR

  • Members who are still working but suffer a reduction of their base salary by 30% and above from March 2020 onwards.

The approval will be done automatically based on EPF’s internal data. For those who can only prove their reduction of salary with additional supporting documents, you’ll have to wait until 11th January for the Category 2 submission. For those who didn’t suffer a 30% pay cut but interested in making a withdrawal from Account 1 are still encouraged to apply under Category 2.


Where to apply?

EPF members can only submit their i-Sinar applications online via the official portal at https://isinar.kwsp.gov.my. You can’t apply over-the-counter and do beware of any third-party apps that claim to offer i-Sinar submissions. Beware of potential scammers that claim to offer assistance for i-Sinar applications.


How much can you withdraw?

For members with Account 1 savings balance of RM100,000 or less, you can only withdraw up to a maximum of RM10,000 and it will be staggered across 6 months. Once approved, you can receive up to RM5,000 for the first payout and it will be credited the following month after submission and approval.

If you have more than RM100,000 in Account 1, you may take out 10% of the current balance with a maximum cap of RM60,000. The first payout is up to RM10,000 and the remaining balance will be staggered across the next 5 months. If your application is submitted and approved in December, you will receive the first payout in January 2021.



Where to apply?

EPF members can only submit their i-Sinar applications online via the official portal at https://isinar.kwsp.gov.my. You can’t apply over-the-counter and do beware of any third-party apps that claim to offer i-Sinar submissions. Beware of potential scammers that claim to offer assistance for i-Sinar applications.



Step by step guide

  1. Visit the official iSinar portal at https://isinar.kwsp.gov.my.

  2. Enter your IC and mobile number.

  3. Hit continue.

  4. An OTP will be sent to your mobile phone for verification or answer a security question.

  5. Use the slider to set your preferred withdrawal amount from Account 1.

  6. On the next slider, set your preferred first payout amount. The payout for the subsequent months will be adjusted accordingly.

  7. Enter your personal details

  8. Enter your bank account details for the payout (Bank account must be active).

  9. Check and confirm your i-Sinar application.

Once you hit submit, you’ll receive a confirmation that your application has been received. If you apply today, the portal will ask you to check back on the status from the 4th of January 2021.






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