MSME DIGITAL GRANT MADANI-FOR SMALL AND MEDIUM ENTERPRISE
- Adeeb Ul Mulk
- 2 days ago
- 3 min read
Up to 50% of the entire invoice amount, or RM 5,000, may be granted. Digitalisation makes it easier to run your business quickly, with more control, and with more clarity. You cut down on delays, cut down on manual work, and make it easier for customers to interact with your brand. The goal is simple: use smart tools that fit your needs and make your daily tasks easier.
Digitalisation Areas That Can Help Your BusinessHow Customers FeelYou make it easier for customers to reach you and buy from you.
• Answer questions quickly using online chat.
• Use simple online forms to get leads.
• Make it easier for people to pay by offering digital payments.
According to several surveys of retailers, companies that use digital support keep more than 25% of their customers. Making it easier for people to interact with your business gives you the same benefit.

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Automating ProcessesYou stop doing the same things by hand.
• Set up automatic billing.
• Set up automatic reminders.
• Keep track of orders with workflow tools.Automation saves hours every week and cuts down on mistakes. You use that time to work on your growth.
Managing DataYou keep and use information in one place.
• Look at sales on dashboards.
• Keep an eye on performance in real time.
• Find problems before they get worse.Companies that use central data systems make decisions faster and make internal reports up to 40% more accurate.Being onlineYou make your online identity stronger.
• Make your website better.
• Include content for SEO.
• Update your Google Business Profile regularly.A clear online presence makes you easier to find and gets you more leads. Customers trust businesses that seem busy and reliable.Making ecommerce possibleYou move more sales online.
• Set up a simple online store.
• Use tools for product catalogues.
• Let people track their deliveries.Selling online lets you reach more people and lowers your costs. You can help customers at any time, without limits. Solutions in the Cloud
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You move your work to safe online spaces.
• Keep files safe.• Work from any device.
• Cut down on hardware costs. Cloud tools help people work together better and can grow with your business. Marketing on the InternetYou get customers to your business by doing things that are aimed at them.
• Run ads that cost money with clear goals.
• Make email marketing better.
• Keep an eye on how well the campaign is doing. Digital marketing gives you results you can see and helps you make changes quickly.

Cybersecurity
You keep your data safe and your customers' trust.
• Use passwords that are hard to guess.
• Make sure two-factor authentication is set up.
• Protect networks and devices.Problems with security can shut down a business. Small changes can save you a lot of money.
Making things work on mobile
You offer services through tools that work on mobile devices.
• Make your website work on mobile devices.
• Make reservations using mobile apps.
• Send alerts by SMS.
Most people use their phones to browse. Your systems work better for them when they fit their device.
Could You Qualify?
Company Owned by Malaysians:
It is mandatory for Malaysian nationals to own a minimum of 60% of MSMEs, cooperatives, and PSPs.
The company needs to be up and running for a minimum of six months.
Be required to have an average yearly turnover of RM50,000 or more.
Exclusions: E-invoicing applications are the sole exceptions; otherwise, MSMEs, cooperatives, and PSPs cannot apply for a Digitalisation Matching Grant.
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